All Episodes
Episodes
Introduction to CILA Certificate CH4 - Liability Claims
In this episode of 'Sitting with Sue Insurance Questions Answered,' Sue Taylor provides an overview of the CILA CH4 liability claims course material. Sue, an experienced author and CILA member, outlines the seven...
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CILA Certificate CH3 – Claims Handling (Handling Claims for Specific Losses)
In this episode of the 'Sitting with Sue: Insurance Questions Answered' podcast, Sue Taylor provides an in-depth overview of what you need to study for the CILA CH3 exam on advanced claims handling. Sue details the...
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Introduction to CILA Certificate CH1 - Introduction to the Insurance Industry
An Overview of the CILA Certificate CH1 Course with Sue Taylor Join Sue Taylor in the Sitting With Sue Insurance Questions Answered podcast as she provides a brief overview of the CILA Certificate CH1 coursebook. Sue,...
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Introduction to CILA Certificate CH2 Claims Handling
Are you preparing to take the CILA Certificate CH2 Claims Handling exam? Wondering what’s inside the coursebook, what topics are covered, and whether there’s a more flexible way to study? Let me help you get started...
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Unlock Your Career Potential with CILA Qualifications
In this episode Sue outlines the four levels of the qualification process, detailing what each level entails and the progression path from Certificate to Chartered Status. She emphasises the benefits of these...
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Strategic Mentorship: Building Better Adjusters and Organisations
In this second session with Luke Brannigan and Steven Helman, the discussion revolves around the advantages and challenges of internal vs. external mentoring. They, share their insights on the broader impact of...
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Understanding the Personal Injury Discount Rate with Thom Lumley
In this episode of Sitting With Sue Insurance Questions Answered, host Sue Taylor interviews Thom Lumley, a partner at RPC specializing in UK casualty bodily injury claims. They discuss the personal injury discount...
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Ellie's Incredible Path to Success in CII and CILA exams
Ellie Smith from Channel Island Adjusters Limited shares her journey of transitioning from cabin crew to a successful loss adjuster, passing the CII and CILA certificate exams with the support of her mentor, Josh....
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Unlocking Career Doors: The Value of Professional Qualifications
Building Your Career with Confidence Ever wondered how professional qualifications can transform your career? Tune into my latest podcast episode with I chat with Chris Boggis and Ashley Martin from Woodgate &...
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The Mentorship Puzzle: Balancing Culture and Strategy
In this episode, host Sue Taylor discusses the complexities of mentoring within the insurance industry with guests Stephen Helman from Exchange Street and Luke Brannigan from Crawford and Company. The conversation...
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Fire and the immediate aftermath - A Major Loss Adjusters perspective
Major Fires disproportionately occur on weekends or Friday afternoons, creating distinctive challenges for all.In this episode of the 'Sitting With Sue' podcast, host Sue Taylor talks with John Armstrong. They discuss...
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Mentoring Insights: The Mentee Perspective
Ever wondered how mentorship can shape a career? Steven Helman and Sue Taylor share their personal experiences exploring the benefits of mentoring from a mentee perspective from confidence building to improving skills...
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